About the Business Center

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About the Business Center

The FPAC Business Center is a first-of-its-kind organization at USDA, combining the talent of employees from all three FPAC agencies into specialized teams that serve employees and customers across the Farm Service Agency (FSA), the Natural Resource Conservation Service (NRCS) and the Risk Management Agency (RMA). This new business approach helps agencies improve operations and efficiency at USDA and boosts support for America’s farmers, ranchers and foresters.

Learn how to do business with the FPAC Agencies.

FPAC Leadership

Photo of Robert Stephenson - Chief Operating Officer and Executive Vice President, FPAC

Robert Stephenson

Chief Operating Officer

Farm Production and Conservation Mission Area

Business Center

U.S. Department of Agriculture

Washington, D.C.

Acquisition and Procurement

Provides supplies, services, and construction contracting support.

Derek Beavers, Director

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Appeals and Litigation

Manages all activity and work products for the FPAC Appeals and Litigation Division staff.

Jack Welch, Director

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Budget

Develops, installs, and monitors budget formulation, allocation, and execution.

Jim Staiert, Director

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Civil Rights & Equal Employment Opportunity

Ensures equal employment opportunities and program access for all FPAC employees and customers.

Emily Su, Director

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Customer Experience

Enhances and improves customer experiences within FPAC operations.

Kenneth Hill, Acting Director

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Economic and Policy Analysis

Conducts economic and policy analyses, develops cost-benefit and risk analyses, and other functions.

Joy Harwood, Director

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Environmental Activities

Provides expert advice and guidance on environmental laws, regulations, and Executive Orders.

Nell Fuller, Director

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External Affairs

Advises and coordinates legislative and public engagement by fostering effective and timely communications at all levels of the organization with all internal and external stakeholders.

David Warner, Director

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Financial Management

Administers FPAC’s core financial management functions, including billing, payment, and collections.

Margo Erny, Director

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Grants and Agreements

Provides full-service, lifecycle administration of grants and agreements across FPAC.

Galon Hall, Acting Director

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Homeland Security

Protects FPAC’s integrity and efficiency by facilitating a safe environment for employees and customers.

Scott Linsky, Director

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Human Resources

HRD’s high-quality service results in timely recruitment, merit-based hiring, and strong retention.

Melissa Drummond, Director

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Information Solutions

Provides secure, customer-focused IT services that efficiently and effectively enable FPAC’s mission.

Darren Ash, Director

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Management Services

Oversees real and personal property management, printing, mail management, and other support functions.

Stephen Schaefer, Director

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Performance Accountability and Risk

Manages FPAC’s strategic framework, measures and reports on performance, and mitigates risks.

Kenneth Hill, Director

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